Manage Devices

Owned by Basil Abbas
Last updated: Nov 03, 2016
3 min read

For ClockIt to read data from your biometric device, you will need to configure your internet router and your biometric finger print time and attendance device. 

There are two parts to this configuration. 

  1. Configuring your biometric time and attendance device.
  2. Configuring your internet router (port forwarding)

Configuring your biometric time and attendance device.

  1.  Access the setting on your biometric device. 

  2. You might need admin privileges if you have locked your device. 
  3. Admin privileges can be as simple as your fingerprint, PIN, RFID or even facial recognition. 
  4. Goto the network settings in your device. 
  5. Setup the static IP for your device along with the subnet mask and default gateway. NOTE: Getting this wrong will prevent the device from responding to ClockIt. 
  6. Save and exit. 
  7. Ping your device from your local network to ensure that everything is working as planned. 

Configuring your internet router. 

If you have a static IP use Option A, If you do not have a static IP (dynamic IP) use Option B

Option A - Static IP

  1. Access the admin page of your router using your internet browser. Usually the IP address of your router will be 192.168.1.1 (Refer setup instruction of your router for more information.)
  2. Goto port forwarding settings in your router.

  3. Forward any available external port to 4370 and the internal IP of your biometric device. For example 

    Port StartPort EndInternal IPPort StartPort End
    45004500192.168.1.20043704370

    In the above example I am forwarding external port number 4500 to 4370 and my biometric device IP is 192.168.1.200. Assuming that my public IP is 106.23.23.25, I should be able to access my biometric device from 106.23.23.25:4500. You have to use these settings in ClockIt under manage device.

  4. If your router required you to specify the source use portal.clockit.io or 52.77.76.145.

  5. Save your setting and use a port scanning tool to find out if the port forwarding is setup correctly. You can use the port forward utility included in network utilities in OS X.
  6. If you are behind multiple routers, forward the port from one router to the other until the device is finally reached.

Option B - Dynamic IP

  1. Access the admin page of your router using your internet browser. Usually the IP address of your router will be 192.168.1.1 (Refer setup instruction of your router for more information.)
  2. Goto port forwarding settings in your router.

  3. Forward any available external port to 4370 and the internal IP of your biometric device. For example 

    Port StartPort EndInternal IPPort StartPort End
    45004500192.168.1.20043704370

    In the above example I am forwarding external port number 4500 to 4370 and my biometric device IP is 192.168.1.200. Assuming that my public IP is 106.23.23.25, I should be able to access my biometric device from 106.23.23.25:4500. You have to use these settings in ClockIt under manage device.

  4. If your router required you to specify the source use portal.clockit.io or 52.77.76.145.

  5. Since you have a dynamic IP, your IP will change every time your router is restarted or our ISP changes it. 
  6. There needs a to be away of saving your IP some where to let ClockIt know that your IP has been changed. The way to do this is with dyn.com. Create a Dyn account and proceed to the next step.
  7. Once you have an account, you will need to specify a host. Example I can create a host like clockit.dyndns.org.
  8. Goto DDNS settings in your router and enter the host, username and password of your Dyn Host. 
  9. Your router will keep Dyn informed about your IP change and will be saved under clockit.dyndns.org.
  10. Save your setting and use a port scanning tool to find out if the port forwarding is setup correctly. You can use the port forward utility included in network utilities in OS X.
  11. If you are behind multiple routers, forward the port from one router to the other until the device is finally reached.

Add your device to your ClockIt account. 

  1. Login into your ClockIt account and goto Company > Manage Device.
  2. Enter the Public IP or domain and the port that you have setup. 
  3. Save your settings and now ClockIt should be able to read data from your device.
  4. Data is polled from your device every 30 mins. 
  5. All device logs can be obtained from by clicking on the online/offline labels.
  6. All previous data that is saved in your biometric device will be pulled once a connection is established with the device. If you wish to run analysis on this data, pulling previous data might be useful.
  7. Note that if you have signed up for a 10 user account for example, and after you sync your device another set of users are added in, ClockIt will automatically block your account until you upgrade your account. If you are in trial you can upgrade your account to the next plan for the rest of your trial period.